Privacy Policy

Effective Date: January 15, 2024
Last Updated: July 13, 2025

Introduction

Med Groupe LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or register

  • Make a purchase

  • Contact customer support

  • Subscribe to newsletters or updates

  • Use our SaaS platforms or services

  • Participate in surveys or promotions

This may include:

  • Name and contact information (email, phone, address)

  • Billing and payment information

  • Account credentials

  • Profile information

  • Communications with us

  • Any other information you choose to provide

1.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages viewed, time spent, features used)

  • Cookies and tracking technologies

  • Location information (if permitted)

  • Transaction data

1.3 Information from Third Parties

We may receive information from:

  • Payment processors

  • Analytics providers

  • Marketing partners

  • Social media platforms (if you connect your accounts)

  • Other third-party services you authorize

    2. How We Use Your Information

We use collected information to:

2.1 Provide Services

  • Process transactions and deliver products

  • Manage your account

  • Provide customer support

  • Send transactional emails (receipts, confirmations)

  • Deliver SaaS platform functionality

2.2 Improve Services

  • Analyze usage patterns and preferences

  • Develop new features and products

  • Optimize user experience

  • Conduct research and testing

2.3 Marketing and Communications

  • Send promotional emails and updates (with your consent)

  • Personalize marketing content

  • Conduct surveys and gather feedback

  • Send newsletters about our products

You can opt-out of marketing communications at any time.

2.4 Security and Legal

  • Prevent fraud and abuse

  • Enforce our terms and policies

  • Comply with legal obligations

  • Protect our rights and property

  • Respond to legal requests

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

3.1 Service Providers

We work with third-party providers who assist us with:

  • Payment processing (Stripe, PayPal, etc.)

  • Email services

  • Hosting and infrastructure

  • Analytics and tracking

  • Customer support tools

  • Marketing platforms

These providers have access only to information necessary to perform their functions and are contractually obligated to protect your data.

3.2 Business Transfers

If Med Groupe LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes

  • Enforce our agreements

  • Protect our rights and property

  • Ensure safety and security

3.4 With Your Consent

We may share information for purposes not listed here with your explicit consent.

4. Data Security

We implement reasonable security measures to protect your information, including:

  • Encryption of sensitive data

  • Secure server infrastructure

  • Access controls and authentication

  • Regular security assessments

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Update your account information

  • Request a copy of your data

5.2 Deletion

You may request deletion of your personal information, subject to:

  • Legal retention requirements

  • Legitimate business needs

  • Contract obligations

5.3 Marketing Opt-Out

You can unsubscribe from marketing emails by:

  • Clicking the unsubscribe link in emails

  • Updating your account preferences

  • Contacting us directly

5.4 Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

5.5 Do Not Track

We currently do not respond to Do Not Track signals.

6. Data Retention

We retain your information for as long as:

  • Your account is active

  • Necessary to provide services

  • Required by law

  • Needed for legitimate business purposes

When information is no longer needed, we securely delete or anonymize it.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will promptly delete it.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Updating the "Last Updated" date

  • Sending email notifications for significant changes

Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Med Groupie LLC
Email: hello@medgroupellc.com
Support: help@medgroupellc.com